Our Process

Our experienced food & beverage consultants know what works and how to drive profits.

Whether you’re looking to get a new business up and running, or looking to take your existing business to the next level, achieving success in the food service industry requires a careful balance of controlling costs, boosting sales and staying relevant to changing consumer trends.

As restaurant owners and operators, our experienced consultants know exactly what you’re going through because we’ve been there ourselves. Using your goals as our guide, we evaluate where you currently stand and provide a clear set of modifications – or radical changes – to improve your productivity and increase your profits.

1. Establish Goals

We’ll have an initial meeting with you to understand your business needs, goals and challenges. Learning where you want to go helps us create a plan to get there.

2. Revision

We review your operating materials, sales reports, recipes, profit and loss statements, sales channels and customer reviews to understand your current operating standards.

3. Site Visit

We conduct a site visit to observe your current operating procedures and standards. After reviewing the competitive market to understand how your business fits into the local landscape, we assess your customer experience to determine challenges and obstacles to your success.

4. Define a Strategy

Upon the conclusion of our visit, we present our initial findings and discuss proven strategies to improve your operations and overall performance.

5. Action Plan

We create a detailed plan of action specifically for your business, identifying both challenges and actionable steps for improvement and efficiency. Together, we review the plan and determine how to best implement the recommended changes.